The cashier
June 15, 2003
| Manual collection of fees for on-street paid parking |
An old idea, a modern concept |
|
On-street paid parking transactions are carried out by an agent who is always present, whom the user speaks to upon arrival on the site. A mobile phone prints the ticket given to the motorist and systematically records the transaction history. The customer can receive a refund for any overpayment if they return earlier than expected. Conversely, they are asked to pay the remaining balance if their initial estimated time is exceeded, up to the permitted time limit. A grace period of 10 free minutes is easily implemented. Thecashier will give change to customers who do not have the exact amount. Checks are accepted. The principle of economic equilibrium for the collecting agent is based on the fact that the expense created (salary, equipment, etc.) is offset by the growth in revenue that it generates through its actions. |
The satisfaction of those in charge |
Elected officials and technical services are motivated by significant operational improvements:
|
Public enthusiasm: 98% favorable opinions |
Surveys show that users highly value the service, and in particular:
|
The user experiences payment in a very different way |
|
The use of parking meters cannot guarantee the service offered by paid parking, nor equal treatment for all users. |
The success of a new implantation requires certain precautions: |
|


